Our Locations

Gardens, stations, works and desks. Almost everything upstream of the drum sits within a day of everything else.

Tapanuli benzoin gardens
Works and offices3
still hall, Medan works
Works & head office

Medan

North Sumatra

Two distillation halls, the resin grading floor, the fractionation line and the perfumery bench, plus the desks that answer for all of it.

  • Steam distillation
  • Resinoid & absolute
  • Fractionation
  • Perfumery bench
commercial office, Jakarta
Commercial & export

Jakarta

Java

Quotation, documentation and export. The desk most buyers deal with day to day.

  • Export documentation
  • Quotation
  • Logistics
representation office, Grasse
Europe representation

Grasse

France

A single office keeping European customers within an hour of a person who knows the crop, not a timezone away from one.

  • Customer liaison
  • Sample handling
  • Evaluation
Collection stations3

Every station buys directly from the households around it and pays on the day. Nothing in the benzoin range reaches us through a consolidator.

benzoin intake, Sibolga
Collection station

Sibolga

North Sumatra

The oldest post in the network and the closest to the benzoin uplands. Grading starts here before anything moves to Medan.

  • Benzoin intake
  • First grading
  • Household register
collection post, Tarutung
Collection station

Tarutung

North Sumatra

Serves the Tapanuli forest gardens directly. Floor prices for the season are posted here before tapping begins.

  • Benzoin intake
  • Season pricing
  • Tapper training
drying floor, Takengon
Collection station

Takengon

Aceh

Patchouli and citronella country. Wet leaf is bought and dried locally rather than trucked green across the province.

  • Patchouli intake
  • Local drying
  • Field distillation

What is recorded at each of them, and why.

Responsible sourcing