Technology

Four extraction routes, one grading floor and one laboratory. Nothing here is unusual in the industry — what is unusual is that we own all of it.

still hall, Medan works
Extraction routes
Steam distillationLeaf oils, roots, spices, woods
Two halls, direct and indirect steam. Cut-to-still time is the number that matters here, and having the stations close to the gardens is what keeps it short enough to hold the top notes.
ResinoidBenzoin, other resins
Solvent extraction of graded resin into a pourable resinoid. Grading before extraction rather than after is the reason our resinoid is consistent; sorting a finished batch cannot undo a mixed input.
AbsoluteBenzoin, tuberose, cananga
A second stage on selected materials, for perfumers who need the alcohol-soluble fraction and a cleaner colour. Yields are low and we do not run it speculatively.
FractionationResins, patchouli, nutmeg, citrus
Vacuum fractionation, in since 2019. Separates one material into several usable characters — a vanillic benzoin top and a balsamic body, for instance — without asking more of the forest.
Grading

The step that decides everything after it

Resin arrives mixed: tears, siftings, bark, the occasional stone. It is sorted by hand into three qualities by people who have done it for years, and no lot enters a still until it has been through that floor. Machines are faster and cannot tell a first-grade tear from a well-shaped second, which is exactly the distinction the price rests on.

  • Three benzoin qualities, sorted by hand
  • Household and collection point recorded at grading
  • No blending across grades after the fact
benzoin resin, hand-graded
Analytical control

GC-MS on every released lot

A specification is a promise, and a promise needs an instrument behind it. Every lot is run before release and the trace travels with the sample. When a season pushes a material outside its normal range we publish the range it actually reached, because a buyer who plans around the truth has a better year than one who plans around an average.

  • Trace and batch certificate with every dispatch
  • Specification held across seasons, not per lot
  • Difficult years published as they happened
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laboratory, Medan works

Every route above, applied to eighteen materials.

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